We believe job aids or work instructions should help the operator do their job at an outstanding competency level

What you put in your documentation is what you have the right to expect. In our experience, companies’ documentation often ranges from no documentation at all to documentation created for compliance. People want to be good at their job – but most don’t even know what that means. Likewise, many companies don’t know how to write procedures, job aids or work instructions that are effective and actually help their operators get the job “right first time”.
The results you achieve are directly related to the quality of the information you capture & how well you implement this initiative. We have over 30 years of experience in consulting on how to capture outstanding competency, and how to transfer that knowledge to a format that is concise, easy to read and understand, and that helps operators shine. We welcome you to join us in our next course on how to not just write procedures, job aids or work instructions – but how to create more effective procedures, job aids & work instructions. We’ve been doing this for 30 years, initially operating as Talsico, and now as Desertfire Online. The results speak for themselves.

Fill in the form below to express your interest in our next course!

You will learn the science behind good document design, how to interview and observe an operator doing a task, how to write concisely, how to use photos and videos, how to review and validate your job aids and finally – how to implement job aids/work instructions on your site. Simply fill in the form at the bottom of the page to express your interest in attending our next scheduled PPM Author Implementation course. We have designed our PPM format based on principles that we know work. If you don’t currently use our PPM format and if you want to try it free for 15 days, sign up for your FREE trial here.