Want to reduce your costs? Use error-resistant forms!

Batch document errors, order fulfilment errors, missing approvals, transcription & Calculation errors: most day to day paperwork problems are blamed on personnel, when the actual cause of the problem is poor document design.

Effective document design is a science. Desertfire Online have save our client millions by providing them with well-designed, error-resistant forms.

We minimize your error rates…

  • Analysing documents to determine the likely cause of human errors
  • Applying format & design principles to minimise errors
  • Designing documents for pattern recognition, minimising omission errors
  • Applying error reduction principles to minimise document size
  • Checking for redundant information & processes
  • Building appropriate Attention Activators for audience, areas and flow
  • Testing a document during all phases of development

Attend our one-day workshop

Intended Audience

Aimed at people who will be directly involved in designing or modifying documentation – specifically any type of form including batch documentation, manufacturing forms or any other paperwork where information is filled in, recorded or signed-off by the end user of that document.

Learn

  • processes & guidelines for effective document design
  • to apply this to your own forms
  • to produce drafts of new or modified forms

To get the most out of it

The workshop is most effective for attendees who have attended a Human Error Reduction course (covering general principles of human error reduction).

Take away at the end of workshop

Participants will have at least one document reviewed and modified/plans for modification.

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Learn How To:

  • Analyse a document to determine likely cause of human error
  • Apply format and design principles to minimise human error
  • Design documents for pattern recognition, minimising human error
  • Apply error reduction principles to minimise document size
  • Check for redundant information and processes
  • Build appropriate Attention Activators for audience, area and flow
  • Test a document during all phases of development.